Have you recently booked a flight with Lion Air and find yourself unsure about some travel details? Don’t worry, the Lion Air Medan Office in Indonesia is your go-to place for clearing up any doubts or confusion. Their knowledgeable and helpful team is ready to assist you with everything you need for a smooth and stress-free journey. Whether you are unsure regarding baggage policies, in-flight meals, or in-flight entertainment, the friendly staff is just a call or visit away. They can also explain the facilities available for passengers with medical needs, elderly travelers, and children flying alone, all of whom receive special attention and care from the airline. The Lion Air office team can guide you step by step, ensuring your experience is as easy and pleasant as possible.
A Key Guide of Lion Air Medan Office in Indonesia
| Address | Jl. Brigjend Katamso No.809E, Kp. Baru, Kec. Medan Maimun, Kota Medan, Sumatera Utara 20158, Indonesia |
| Contact Number | +62 61 7882371 |
| Working Hours | Every day – @24 Hours |
| Lion Air Official Website | www.lionair.co.id |
| Lion Air Email Address | customercare@lionair.co.id |
| Online Check in | checkin.lionair.co.id/dx/JTCI |
| Facebook Page Handle | www.facebook.com/LionAirGroup |
| Twitter Handle | x.com/lionairgroup |
| Instagram Handle | www.instagram.com/lionairgroup |
Airport Details of Lion Air Medan Office
| Airport Name | Kualanamu International Airport |
| Airport Code | KNO |
| Address | Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia |
| Contact Number | +626188880300 |
| Visit all Lion Air Offices | Lion Air Offices |
Lion Air Headquarter Details Along with Address
| Head Office Address | Lion Air Lion Air Tower 7 Gajah Mada Jakarta 10130 Indonesia |
| Email Address | customercare@lionairgroup.com |
| Contact Number | (+62)811-193-80888 |
Baggage Allowance Offered by Lion Air
| View Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Types of Planes/Aircraft available with Lion Air
Total fleet:112
- Airbus A310
- Airbus A310-300
- Airbus A330
- Airbus A330-300
- Airbus A330-300
- Boeing 737
- Boeing 737-200
- Boeing 737-300
- Boeing 737-400
- Boeing 737-800
- Boeing 737-900
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Boeing 747
- Boeing 747-400
- McDonnell Douglas MD-80
- McDonnell Douglas MD-82
- McDonnell Douglas MD-83
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
Services Provided by Lion Air Medan Office
| Visa on Arrival | Economy Class | Visa Services |
| Airport Lounges | Ok to Board | Web / Online Check-in |
| Flight/Visa Info | Business Class | Travel with Pets or Animals |
| Immigration Services | Airport Transfers | Pet Relief Area |
| Economy Class | Kiosk Check-in | Missing Luggage |
| Duty-Free Allowance | Flight Ticket Booking | Meet and Greet |
| Airport Facilities | Airport Lounges | In-Flight Entertainment |
| Flight Ticket Cancellation | Delayed Flights | In-Flight Meals |
Your journey with Lion Air should be exciting, not stressful. The team at the Lion Air Medan Office in Indonesia is there to make sure you feel supported from the moment you book your ticket to the time you board your flight. If you are unsure about anything, please don’t hesitate to reach out, as Lion Air office staff are happy to help make your travel experience safe, enjoyable, and worry-free.